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Help & guidance center

LifeAdmin Support & Guidance

Tell us what went wrong and include only the information needed to investigate. We prioritize your privacy — do not email sensitive documents unless requested through a secure channel.

KNOWLEDGE & INQUIRIES

Browse by Support Category

Explore specialized guidance for setup, AI processing, transaction questions, account controls and privacy self-service tools.

Sign-in

Account & Login

Email support for sign-in difficulties, verification, two-factor authentication, email verification issues or password-reset assistance.

Contact login team →
AI Diagnostics

Documents & AI Processing

For scanning, analysis or document-summary issues, include app version, device OS and a short description. Avoid sending the raw document itself unless specifically requested.

Submit diagnostic request →
Purchases

Billing & Subscriptions

For plan changes, invoices or cancellation questions, tell us whether the purchase was made through Apple App Store, Google Play or web checkout.

Billing inquiries →
GDPR / DPA

Privacy & Data Rights

Submit requests regarding access, correction, export or deletion directly to our dedicated privacy address.

privacy@lifeadmins.app →
Self-Service

Delete Your Account

You can initiate permanent deletion inside the app settings. If you cannot access the account or app, use our dedicated deletion guide.

Account deletion guide →
Disclosure

Security Reports

Please report suspected security issues privately and do not test against other users’ data or production accounts.

Report vulnerability →
DIRECT ASSISTANCE

Submit a Help Request

Complete the fields below to prepare the details our team normally needs. For sensitive matters, use the dedicated privacy address instead.

Send Support RequestSupport is handled by the LifeAdmin team.
FAST ANSWERS

Frequently Asked Questions

Immediate answers to the most common questions regarding LifeAdmin.

Why shouldn't I attach my actual documents to an email?

Documents can contain sensitive personal information. A short description, app version and device details are usually enough for first-line investigation.

How do I restore purchases on a new phone?

Sign in with the same LifeAdmin account and store account used for the purchase, then use the subscription or restore-purchase controls in the app.

What happens when I trigger account deletion?

The app starts the permanent account-deletion flow. Store subscriptions may still need to be cancelled separately through Apple App Store or Google Play.

Where do I report a security vulnerability?

Email support@lifeadmins.app with a clear description. Do not access or alter other users’ data while investigating.

Still have questions?Our team is here to assist with edge cases.
Email support@lifeadmins.app