Privacy Policy

1. About LifeAdmin

LifeAdmin is an independent digital service operated by Mouwaffek Haggui. Its purpose is to make everyday paperwork easier to understand and manage by helping users identify relevant information, possible actions and deadlines.

2. What LifeAdmin processes

LifeAdmin may process account and profile information such as your email address, name and language preference; documents and images you choose to upload; information extracted from those documents; translations, document questions, answers and generated reply drafts; reminders and completion status; subscription and billing identifiers; referral information; and limited technical, security, rate-limit and AI-usage records needed to operate and protect the service.

Administrative documents can contain sensitive information, including financial, immigration, employment or health-related information. You decide what to upload and should only upload documents you have the right or authority to process.

3. Why data is processed

Account, document, translation, reminder and related service data is processed to provide features requested by the user and perform the service contract. Limited security, fraud-prevention, abuse-prevention and reliability data may be processed where necessary for the legitimate interest of protecting LifeAdmin and its users. Billing and accounting information may be processed where necessary to perform a subscription contract and comply with applicable legal obligations.

Where consent is required for an optional processing activity, LifeAdmin will request it separately. Sensitive-document processing must also be assessed against any additional legal requirements that apply to the relevant data and service context.

4. AI processing

When you request analysis, translation, a document-grounded answer or a reply draft, LifeAdmin sends the information needed for that request from its backend to its configured AI processor. Secret API keys are not embedded in the mobile app. The current AI integration is configured to request that API responses are not stored for model-response storage purposes where the provider supports that setting.

5. Service providers

LifeAdmin uses service providers to deliver its infrastructure and features. Current categories include backend/database/authentication/storage/server functions, AI processing, domain/security services, transactional email and payment/subscription processing. Current providers include Supabase for backend infrastructure, OpenAI for user-requested AI processing, Cloudflare for domain/security services, Stripe for eligible web billing, and RevenueCat/app-store providers for supported native billing flows. Transactional email is handled through the configured mail provider.

6. International transfers

LifeAdmin is designed for an EU-focused deployment, but some providers may process data outside the European Economic Area depending on the production configuration. Where a restricted transfer occurs, the relevant provider and LifeAdmin are expected to rely on an available legal transfer mechanism such as an adequacy decision or appropriate contractual safeguards.

7. Retention

LifeAdmin is designed as a user-controlled document vault. Saved documents, retained originals, analyses, translations, document questions and reminders therefore do not have an automatic 30-day expiry. They remain in your account until you delete the original, delete the whole document, or delete your account, unless another retention period is required by law.

Technical records are cleaned on shorter schedules. Unreferenced storage objects and empty upload placeholders become eligible for cleanup after 24 hours. Document-creation rate-limit records are kept for 2 days, billing request/rate-limit records for 14 days, AI cost-alert and cleanup-history records for 90 days, and raw Stripe/RevenueCat webhook processing records for 365 days. Payment providers may retain transaction/compliance records for periods required by law.

8. Your controls and rights

Inside LifeAdmin you can download retained originals and translations, delete an original while keeping saved analysis, delete a whole document, export LifeAdmin account data and request permanent account deletion.

Depending on applicable law, you may also have rights of access, rectification, erasure, restriction, objection and portability, and the right to lodge a complaint with a competent data-protection authority. Where processing is based on consent, you may withdraw that consent without affecting earlier lawful processing.

9. Security

LifeAdmin uses private per-user document storage, row-level database authorization, server-side privileged operations, encrypted transport, authenticated server functions, rate limits and server-only secrets. No online service can promise absolute security.

10. Payments

Payment providers process payment-card and transaction information under their own privacy terms. LifeAdmin generally receives billing identifiers, subscription status and related metadata rather than full card details.

11. Children

LifeAdmin is not designed as a service for children to independently manage sensitive administrative documents. Any public launch must respect age and parental-authorization rules that apply in the countries where the service is offered.

12. Changes

If this policy changes materially, LifeAdmin may ask users to review and accept an updated version before continuing to use relevant features. The policy version and acceptance time may be recorded in the user's profile.

13. Contact and complaints

You may use the privacy address for access, correction, export or deletion requests that cannot be completed directly in the app. Your right to contact a competent data-protection supervisory authority is not affected.